Tri-County Cellular LLC Warranty information

Tri-County Cellular LLC warranties all devices sold for 1 year unless specified otherwise at the time of the sale. Gaming Consoles are covered by a 90 day warranty.  Refurbished computers are covered by a 90 day warranty.  Dell Certified refurbished computers come with a one year Dell warranty to be serviced by Dell Computers.  The warranty does not cover user damage such as screen breakage, water damage, or other user caused damage as determined by Tri-County Cellular LLC technicians. If your device is found to be irreparable as a result of a covered defect, as determined by Tri-County Cellular LLC, then a similar device will be exchanged for the irreparable one as soon as one becomes available. However, the buyer must agree to provide the credentials to factory reset the defective device should Tri-County Cellular LLC request such.  All warranties are void should a device be damaged until the device is repaired and in such case, it is the responsibility of the consumer to pay for said repairs.  Device repairs are warrantied for as long as the customer owns the device. This lifetime warranty covers manufacturers defects in the part replaced with the exception of charger ports and the charging system. In such cases where said repair parts are defective, Tri-County Cellular LLC will replace the defective part at no cost to the customer. Tri-County Cellular LLC is not responsible for software issues or defects in any of the devices sold or repaired, including fatal software corruption. Tri-County Cellular is not responsible for the disabling of device functions caused by the manufacturer's software or hardware restrictions.  Each device sold by Tri-County Cellular LLC is warrantied for Touch IC (aka Touch Disease) and Charger IC for a period of no more than 14 days from the sale. We are not responsible for Face ID or Touch ID damage at any time for any reason.  Charger ports and the entire charging system are also warrantied for no more than 14 days. The decision to replace or repair the device is at the sole discretion of Tri-County Cellular LLC.

This warranty in no way should be confused with any type of insurance plan or protection plan.

New products are warrantied by the manufacturer.  The manufacturer should be contact should a warranty issue be needed.  At the time of purchase, customers are provided the details under which warranty their device is covered. The 90 day warranty exclusions are the same as those with the limited one year warranty described above. 



Under rare circumstances, some devices may be sold without a warranty and the customer will be informed in such cases before